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Cell Phone Hatred

Posted by Amy in General

I don’t know if it is Verizon or my Samsung cell phone….but I have had major hate issues with this phone since I got it two years ago this coming March. When I first got my cell phone it seemed to drain battery everyday. And it just wasn’t practical for me to have to charge my cell phone EVERY night. I finally decided that wasn’t right and took it to Verizon and they replaced my battery. But the new battery did the same thing. By the end of the day I would have low battery or no battery and have to charge it. It was a vicious cycle. I took it back to Verizon again…but by this time it was too late to switch it for a different model phone…so pretty much I was stuck. The lady at the verizon store said that the other verizon store where I got the phone should have explained to me that this phone does not work well in our area…something about the vcast function that I didn’t even have turned on draining the battery because it is always searching for a satellite or some nonsense. She so kindly gave me half off of an extended battery for my phone…so my cute little cell phone? It was now twice its normal size due to the oversized battery.

Then- one day the buttons on the phone just stopped working. I took it into verizon again…and they replaced the phone for free…which they had to do because I had the extended warranty. So now my not so cute, not so little phone behaved properly….for the better part of our time together.

However recently my cell phone has learned a new trick. That of the DROPPED CALL. I NEVER had a problem with dropped calls…and I have been with Verizon for freaking forever….and it is one of the very few reasons I continue to stay with them…is that my cell service…for the most part was incredible and I never suffered from dropped calls. Now it seems my phone drops call at least once a conversation. It is so freaking annoying. The last time this happened was on Wednesday. I was sitting in my car…parked in the parking lot where I work chatting with bfm. We had been chatting about 10 minutes when the call dropped. NO reason…just dropped. I called her back and we continued to talk for another 7 or 8 minutes. Pissed me off because I hadn’t moved from the spot. I also noticed that the last time I drove to Vegas I was hitting more dead spots than I ever had (I expect a couple here and there…especially when traveling through the mountains or desert).

I don’t know if I will get a new phone or just drop my plan and go with a different carrier at this point. Its really disconcerting because I have been with Verizon for so long…but…something has GOT to change.

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