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Champions Week 2011- NASCAR After The Lap (and TICKETMASTER FAIL)

Posted by Amy in General | NASCAR

This will be my third year going to the NASCAR Champions Week celebration in Las Vegas and honestly it’s something that I look forward to attending starting months and months in advance.  I LOVE going to these events because they are usually very fan friendly, fun, plus it’s really great to see the the top 12 drivers in a relaxed situation away from the stress and competition of the race season! I have written about my experiences here each time.  I wrote about the first year here and here. And about last year’s events here and here (and Misty wrote about fanfest).  See- always glowing reviews- and we ALWAYS have fun. If you can manage to get to Vegas for the Champions Week celebration I highly highly suggest that you do it!

One of my favorite events is the NASCAR After The Lap event because it is so much fun to see the drivers really just be themselves.  Last year’s was particularly enjoyable and I learned that Clint Bowyer was a total cut up. Plus seeing and hearing Tony Stewart talk is always FUN.  So this year Misty forwarded me the email she got (because she ordered our tickets last year) with the pre-sale information on them. I bought our AFTER THE LAP tickets this year because she purchased them last year…that’s just how we roll (plus proceeds to the ticket sales go to THE NASCAR FOUNDATION so it’s win-win).  I was quite pleased because of our pre-sale status we got some REALLY close seats (our original seats were: GOLD 2, row DD, seats 13-14) Awesomely close…as in fourth row. Which rocks because last year? We had second to last row.  So awesome for us right?

Yesterday, out of the blue Ticketmaster emails me and says that those totally awesome seats? Were sold in error and that they have assigned us new seats in section 102 row C seats 5 and 6. The email they sent CLEARLY stated that if I wanted to retain these new seats I had until October 28th to reply to the email with my order number and that if I did NOT reply they would cancel my order- no harm no foul.  While I was NOT pleased at all that my uber close, 4th row awesome seats were now relocated to a much further back row I did still want to attend the event so what was I gonna do?  I emailed back with my original order number as specified in my email.  This morning when I checked my email I had a lovely email stating that my ticket order HAD BEEN CANCELLED! CANCELLED! This is definitely PANIC AT THE DISCO time.  I fired back an email stating that I replied per their instructions (and I reread their instructions three times to make sure I didn’t misread) to RETAIN my tickets not to CANCEL them!  Then I decided to call them to reiterate that I wanted my tickets.  They were closed of course. So I waited until 9:00 when they opened and called back again.  The representative who helped me (JAY) was nice and looked up my order number and told me that it indeed was cancelled.  AND not only that but the seats they reassigned me? Sold already. JAY the ticket master rep who helped me found me some equivalent seats (now we are sitting in section 101 Row C seats 5 & 6 but told me that the event is selling out fairly quickly.

So get your tickets for NASCAR AFTER THE LAP ASAP if you want to go- JAY told me they were already starting to run low on seats. And hopefully Ticketmaster won’t screw up your seats like they screwed up ours (TWICE).  See you there…and now you know exactly where we will be sitting so swing by and say HEY (that is of course unless our tickets get moved AGAIN).

Oh and in my rant I nearly forgot to tell you if you visit NASCAR AFTER THE LAP right now you can enter to WIN a trip to Vegas- including two VIP tickets to AFTER THE LAP (probably in my original seats..just kidding, kinda) AND a brand new Ford Explorer.

One of my favorite pictures from last year’s Stewie Awards during the Champions Week…just for fun:

Tony Stewart smiles at the 2010 Stewie Awards in Las Vegas, NV

Probably the best picture of Tony Stewart I have managed to take...because most of them manage to blur because I get nervous and move the camera. (Photo Credit: Amy K. Marbach)

UPDATE: I am starting to think that TICKETMASTER pre-sale isn’t anything to get excited about that is for sure. Tell me Ticketmaster- what is the point of a pre-sale when I went out of my way to disrupt my morning routine to be sure I would be online the minute the tickets went on pre-sale…and ended up with 4th row seats (or second row in the case of Opal…our first commenter) as my prize for doing so- only to then get railroaded several sections back into the seating because of a supposed error that wasn’t discovered until so many of the seats have already been sold. I bet that if I had waited for tickets to go on sale for regular non pre-sale time slot I would have received just as good if not better seats that I have now.

It’s comparing apples to oranges admittedly but it’s not just the NASCAR After The Lap thing that TICKETMASTER is having a problem administering the pre-sale for.  Here is an article about the Sugarland pre-sale for the makeup concert from the Indiana State Fair tragedy…ticketed fairgoers were suppose to have a special pre-sale of their own (without the sale part- tickets were suppose to be free for them) yet why was a news station able to take advantage of the special sale?

It’s really disappointing and the more I think about it the more disappointed (and ANGRY) I get.

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One Response

  • Opal says:

    The same thing happened to me and I am none too happy!
    This is our first year attending Champion’s Week in Vegas and have been looking forward to it for quite some time!
    I got the pre-sale email and used the code to get amazing 2nd row seats! I couldn’t have been happier! Until last night when Ticketmaster said Ne-Ne, and moved me back 15 rows!! Now I am supposedly in the last row!
    I am not nearly as calm as you. I have not yet responded to Ticketmaster. Instead I have taken to every outlet I can find….email, facebook, twitter, this blog, etc….trying to keep my original seats, for which I do have a valid Ticketmaster receipt. I have no desire to be that far back for an event like that!
    And as for Jay telling you they are running out of seats, that is only true if they are not allowed to sell them all, as I can go online right now (I just tried) and can still order Sec 102, row C seats. And if you check the seating chart, well over half the seats are still available plus plenty of GA standing room only. This will not sell out! There is NO reason this should have been done!
    And you are exactly right, our seats were taken for the winners…..again, not my fault or problem! There are plenty of other seats left for them!
    The longer this goes, the madder I get. I really need some more acceptable resolution to this problem!



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